FAQ

What Glock models do you work on?
Traditionally, we have been able to stipple on ALL OEM black polymer Glock frames, including small frames like 43, 43X, etc. We do not stipple ANY colored polymer Glock frames such as OD Green, Grey, 19X, etc.

We have recently discovered that Glock has changed their polymer formula for at least SOME of the models recently produced(as of 2024). This new polymer is the same material that they moved the backstraps to around late 2022 or early 2023. It does not stipple the same as the old type of polymer that has been used from the beginning. Unfortunately, we do not yet have a firm date of manufacture or Serial Number range that can help us identify these frames. We have discovered that some models include a green dot on the rear right frame rail. All instances that DO have this green dot have been the new polymer, however we have also seen some frames that include the green dot which are still the old polymer, so this is not a 1:1 confirmation.

When in question, we may – at our discretion – initiate a small test mark on the inside of the dust cover on your frame to confirm that it is made of the compatible polymer. By ordering stippling service, you are agreeing to this potential marking.

Do you stipple [my gun]?
Probably not.

We currently ONLY laser stipple on OEM black Glock frames. We have some others under R&D, but no ETA’s at this time.

Currently, we DO NOT stipple:

  • Polymer 80
  • Sig P320
  • M&P
  • etc…
DETAILED: How to order stippling
Complete detailed explanation:

  • Select your options and check-out on the website
    • Under our laser stippling options, we have multiple design styles to choose from
    • Each design has multiple options that can be included or not
      • If you are new to this and not familiar with some of the terms or options, please reach out to us via the contact form and we will be happy to personally assist with any questions.
    • After selecting your options, check out on the website as normal. It will automatically charge a shipping fee. This is the cost for RETURN shipping upon completion. You are responsible for getting your frame to us.
  • Print a copy of the ORDER FORM PDF from the main menu on the website and ship that with your black Glock frame.
    • Since this service is considered “gunsmithing” – you are not required to use an FFL for this service but can if you so choose.
    • You can ship your frame directly to us and we can return directly to you at the same location, however there are certain carrier restrictions regarding these shipments.
    • We recommend people use ShipMyGun.com if you are unfamiliar – to ensure you get a label with the proper shipping method, insurance, signature verification, etc. plus discounted pricing compared to normal UPS retail shipping fees.
  • Upon arrival, we will catalog your order and get it into the work queue. We will reach out if we have any questions or need to finalize additional details.
  • Once completed, we will ship your frame back to you with signature tracking. You will receive an email from our system with the tracking information.
Do I have to order through the online Shop?
You can but you do not have to. You can email us to discuss options. Once we discuss what you would like, we will then email you an link to place a custom order. You can then send your items and the order form in for the work requested.
How do I buy a gun online?
FFL Terms and Conditions

  • Be sure to enter your FFL’s information in the Shipping Address box at check out.
  • Any items placed on the same order as a controlled item will also ship to the FFL. If you would like additional items shipped to you directly, please place them on a separate order.
  • Please enter your information or the receiving party’s (the person that will be picking it up) information in the Comments box at check out.
  • Prices do not include your dealer’s transfer fees.
  • To expedite your order, please either you or your dealer email their FFL to us. Your order will not be processed until received and validated.
  • Custom frame orders are FINAL once production has started.

Email: helpdesk@sonorandefense.com

There will be a 30% restocking fee on all controlled items returned because of ineligible transfer – failed background checks, local restrictions, etc. Know your local laws before ordering.

Federal law requires that you be 21 years of age or older to purchase a stripped receiver or frame. If a frame or receiver can only be made into a long gun (rifle or shotgun), it is still a frame or receiver, not a handgun or long gun. However, they still are “firearms” by definition, and subject to the same GCA limitations as any other firearms. See Section 921(a)(3)(b). 18 U.S.C. Section 922(b)(1) makes it unlawful for a licensee to sell any firearm other than a shotgun or rifle to any person under the age of 21.

How do I send my frame or complete firearm for laser engraving?
Once you have placed your order, please send a copy of the Order Form from the main menu and your item(s) to the address below. Make sure your return address and contact information are in the package you send. If we have any questions about your order, you will be notified before any work is done.

It is required by law that a person that does not possess a valid FFL, must ship serialized handguns by 2nd-day air with a contract carrier (UPS is recommended).  Long guns can be shipped with ground service by the USPS or a contract carrier.

We recommend using ShipMyGun.com to get a discounted UPS label for shipping. We are a preferred dealer on ShipMyGun to expedite the process. Just search for the zip code (85335) and we should be at the top of the list. The boxes on the ShipMyGun.com forms are not important as your gun is not being sent for transfer. You can put “SDT” as the transferee.

Sonoran Defense Technologies
12418 W Corrine Dr
El Mirage, AZ 85335

Do you accept orders from outside of the USA?
Due to the sensitive and regulated nature of many of our products, we do not accept online orders from outside of the US; however, we can ship some items outside of the US. If there is something specific that you are interested in, please email us to discuss options.
What is the wait time on orders?
In-stock, retail orders should be delivered within 5-7 business days. Customized orders may take longer due to the design and production time required.

Current turnaround on laser stippling: Approx 6-8 weeks

Warranty & Returns
Any firearm that we work on or build is covered by our limited lifetime warranty. If your firearm ever cracks or breaks as a result of our workmanship, we will repair or replace it at no cost to you. We cannot cover excessive wear from normal use (i.e. holster marks, blemishes from dropping or abuse, etc.). We also cannot warranty guns that are used in a police or military application. Our return policy is that if you are unhappy with our work – or with any products you receive from us – please feel free to contact us, and we will do our best to correct the issue. If you decide you do not want any product you buy from us (custom work is not included in this, i.e. frame modifications, laser engraved items), we will accept returns within 15 days of you receiving the product, given the item is unaltered from the condition we shipped it in.

Laser marked Magpul PMAGs have been modified from their OEM state and are therefore not covered under any warranties offered by Magpul. Sonoran Defense has no relationship or affiliation with MAGPUL. Any problems with magazines that have been laser marked by Sonoran Defense Technologies should be addressed directly with Sonoran Defense Technologies.

Time limitations on laser stippling and engraving services
Due to the nature of our stippling and engraving services, you are expected to send us your item in a timely manner. If you wish to cancel your order, you must do so within 90 days. After 90 days, there are no refunds. We will reach out to confirm if you are still wanting to send us your order. If we do not receive any communication, we will cancel the order.
What Cerakote colors are available?
Our default cerakote pricing is for a specific set of colors on hand. If you would like extra colors, we can see if they are doable. There is a minimum $45 additional charge for any colors that need to be custom ordered.

Standard color options:

  • Aluminum
  • Armor Black
  • Blue Titanium
  • Bright White
  • Burnt Bronze
  • Cobalt
  • Coyote Tan
  • Crimson Red
  • Desert Sand
  • FDE
  • Glock FDE
  • Gold
  • Graphite Black
  • Magpul FDE
  • Magpul Foliage Green
  • Magpul OD
  • Midnight Bronze
  • Noveske Bazooka Green
  • OD Green
  • Robin Eggs Blue
  • Satin Aluminum
  • Sky Blue
  • Smith Wesson Grey
  • Sniper Grey
  • Stainless
  • Tactical Grey
  • Titanium
  • Tungsten
  • USMC Red

*Note: Cerakote will add approximately 1-2 weeks to the turnaround time on any orders

Is the 'frosting' color permanent and does it require any special care?
The laser ‘frosting’ is a surface reaction from the laser that is used to create the lighter color. This is the same process used to create the laser-marked magazines. The frosted color will darken somewhat over time compared to fresh off of the laser, but will maintain a solid ‘tan’ or ‘fde’ color. It is considered to be “semi-permanent.”

The frosting holds up to wear very well, but the nature of the process creates a finish that will absorb moisture like sweat and oil. Think of it similar to ‘micarta’ knife handles, which are made from layered fabric. When the frosted area comes into contact with oil or sweat, it can turn a darker color. If you would like to bring it back to an even finish, we recommend giving it light scrub with a soft nylon brush – like an old toothbrush – and a little dish soap (such as Dawn) with warm water. No need for abrasive chemicals or aggressive scratching, just build up a little bit of a lather and give it a scrubbing under warm water. What you’re doing is lifting the oil from the surface, and then washing it away. Once it dries, you should get back to a nice even color tone. You can use a hairdryer to dry it quickly and ensure you got all of the oil off. If not, repeat the process and it should clean up.We do recommend having the frame stripped for cleaning so you don’t end up with water in the parts.For reference, Glocks should be lubed with a total of 6 small drops for best performance.
  • 1 drop where the trigger bar and connector meet
  • 1 drop in each of the 2 slide rails at the rear
  • 1 drop on the inside of the slide where the barrel hood locks into the slide
  • 1 drop where the bottom barrel lug interfaces with the locking block
  • 1 drop wiped around the front of the barrel where it locks up at the muzzle

Are you associated with Glock Inc.?
DISCLAIMER: “GLOCK” is a federally registered trademark of GLOCK,
Inc. and is one of many trademarks registered by GLOCK, Inc. and GLOCK
Ges.m.b.H.

Neither Sonoran Defense Technologies, nor this site are
affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or
GLOCK Ges.m.b.H. The use of “GLOCK” on this page is merely to
advertise the sale of products compatible with GLOCK pistols, parts, or
components. For genuine GLOCK, Inc. and GLOCK Ges.m.b.H products
and parts visit www.glock.com.

Terms & Release of Liability
By placing an order for stippling services I hereby consent to the modification of my firearm/grip module/etc. frame and understand that by doing so, the factory warranty may become void. Additionally, the modifications being performed will permanently alter the firearm/grip module frame and cannot be reversed. I understand that each instance of modification is unique due to the process in which the modification is applied. While we will do our best to accommodate change requests, no changes/refunds are guaranteed once an order is placed.

These terms and conditions release Sonoran Defense Technologies, any and all owners, presidents, co-owners, employees, subcontractors and staff from all liability relating to injuries that may occur as a result of work or services performed. By acknowledging this agreement, I agree to hold Sonoran Defense Technologies entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence. I also acknowledge the risks involved in modifying a firearm from its factory specifications. These risks include, but are not limited to, loss of factory warranty, financial loss, bodily harm or injuries including but not limited to death. I acknowledge that I am participating voluntarily, and that all risks have been made clear to me. By acknowledging the terms and conditions, I forfeit all rights to bring a law suit against Sonoran Defense Technologies for work or services rendered.

If you have a question that is not answered in the FAQ, please use our contact form and we will get back to you right away!